From Cluster Commissioning Engineer to IT Operations Assurance Lead in Australia
A step up the ladder, typically 3 years.
Skills to build
What an IT Operations Assurance Lead needs beyond a Cluster Commissioning Engineer.
Provider assurance
- Audit a provider’s maintenance programme and records Leads others
- Direct and train a partner’s on-site team Leads others
- Review a provider’s MOP, switching plan or change Leads others
- Set and keep a responsibility matrix Leads others
- Verify service with your own data Leads others
Leadership
- Find root causes and learn from incidents Leads others
Logistics and assets
- Handle spares, returns and warranty claims Leads others
Systems and virtualisation
- Take a node out of service and return it Leads others
Liquid cooling
- Know who owns each part of the loop Leads others, desirable
Licences it adds
- Certified Data Centre Management Professional (CDCMP) · Preferred
Not legal advice: check with the regulator for your state.
Questions about data centre careers? Ask about data centre careers
Sources and licences
- Critical Facilities reference framework © Facility Labs. (CC BY 4.0)