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From Cluster Commissioning Engineer to IT Operations Assurance Lead

A step up the ladder, typically 3 years.

Skills to build

What an IT Operations Assurance Lead needs beyond a Cluster Commissioning Engineer.

Provider assurance

  • Audit a provider’s maintenance programme and records Leads others
  • Direct and train a partner’s on-site team Leads others
  • Review a provider’s MOP, switching plan or change Leads others
  • Set and keep a responsibility matrix Leads others
  • Verify service with your own data Leads others

Leadership

  • Find root causes and learn from incidents Leads others

Logistics and assets

  • Handle spares, returns and warranty claims Leads others

Systems and virtualisation

  • Take a node out of service and return it Leads others

Liquid cooling

  • Know who owns each part of the loop Leads others, desirable
About the IT Operations Assurance Lead role

Questions about data centre careers? Ask about data centre careers

Sources and licences

  • Critical Facilities reference framework © Facility Labs. (CC BY 4.0)